Help Center & FAQ

Technical & Fitment
How do I know if this kit fits my engine?

We provide detailed compatibility lists for all our products. If you are unsure, please contact us before ordering. Our team will verify the fitment to ensure a perfect match for your vehicle.

Why should I upgrade from OEM lines to GryphonTek kits?

Most factory hard lines suffer from internal carbon buildup (coking) or structural cracking over time due to extreme engine heat, eventually leading to catastrophic leaks.

Our kits utilize Stainless Steel Braided PTFE, which is heat-resistant, vibration-proof, and engineered to outlast the vehicle itself. Whether you are performing routine maintenance, upgrading your turbo, or converting from N/A to Turbo, our kits offer professional-grade reliability.

Shipping & Customs
How fast is international shipping?

GryphonTek has a proven track record, proudly exporting to 75+ countries worldwide. We use DHL Express, FedEx, and EMS to ensure maximum speed and reliability.

  • Australia / USA: Typically 3-5 business days.
  • Rest of World: 5-12 business days (Depending on destination).

Every shipment includes a full end-to-end tracking number dispatched via email within 24 hours of your order (Mon-Fri).

Will I be charged for customs or import duties?

We have optimized our tax processes for core markets to ensure a "zero-surprise" delivery experience:

USA Orders

Our prices for the US market are all-inclusive. This includes all import duties, processing fees, and taxes. No extra charges upon delivery.

Australia Orders

Orders under AUD 1,000 are typically exempt from import duties and GST. The price you see is what you pay—no hidden taxes.

Other Countries: Import duties and taxes are determined by your local government and are the buyer's responsibility.

Orders & Returns
What if I don't like the product or it doesn't fit?

We offer a 30-Day Return Policy. If you are unsatisfied or change your mind, you can return the item in its original, unused condition for a refund or exchange. Note: Return shipping fees are covered by the buyer.

Do you offer custom-made lines?

Yes. As a direct manufacturer, we provide Tailored solutions. If you have a custom turbo setup or unique project, please contact us for a professional quote.

Payment Security
Is it safe to buy from your official store?

Yes. Our store is protected by SSL Encryption and we use PayPal for payment processing. You can pay with your PayPal balance or any major credit card (Visa, Mastercard, Amex, JCB) without needing a PayPal account.

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